Some day I’m gonna write something great, but today is not that day.
I know that I am on my second coffee. That is to say that I have started drinking a coffee which is number two for the day. There may be no more. There may be more. Hard to tell at this stage.
Listening to a song. Getting ready to do the job. Thinking about the outside world. So many walls in this office space and no windows. An illusion off in the distance that implies the outside world, but that just leads to another room that needs to be traversed in order to get outside.
This morning is cold, my plants are happy. A gas leak spread itself across a space and into the backyard. However, it is not our. It belongs to someone else. I was merely there as a witness of the unintentional variety as the plants needed to be watered and I needed to do the watering.
Hope the leak doesn’t spread further and gets resolved sooner rather than later. I guess I’ll find out when I reach the location that I refer to as home. That will occur once the drudgery of the job of dealing with a bunch of entitled people who treat customer service staff like they are beneath consideration for a solid eight hours (although thirty minutes of that will be reserved for a break [as well as a further two ten minute breaks]). Unfortunately it is not going to come soon enough and I’m probably going to snap at someone at some stage. Probably not today, but soon enough.
The joys of dealing with lawyers who decide to make threats and demean you as they’re not getting their way is always fun.
So is dealing with people who keep talking over you and tell you to stop interrupting them as they want to finish what they’re saying, then proceed to tell you how to perform your job despite the fact that they’re calling the wrong organisation as we only deal with the organisation that he needed to speak to at the far end and at no other time. The joys of dealing with a customer who won’t listen to you telling them that they need to speak to the organisation their order is with and them ignoring you , telling you to listen to them and then when asking them what they would like for you to do, them telling you “nothing”. About five to seven minutes of this crap.
The longer I work in customer service, the more I grow to dislike dealing with people. Sure, there are wonderful people out there but they are few and far between. Too many people get angry when you give them the information they need as they’re not getting the information they want. Too many people are willing to fight for not getting what they want their own way.
But, you know, apparently that’s acceptable because customers are always right. No “buts”.
The time it took to write five-hundred words: 08:01:34
Well, this became far more serious than I had hoped.
I think people need to be more respectful. Doesn’t matter if you fight for human rights when you treat others like shit.
Written at work.